The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • Returns Policy Overview

    You may return new, unused items sold by www.britewhite.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error.

    You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

    Return Policy for $99.95 Kit for $39.95

    You may return your kit anytime within the first 30 days and will not be charged $19.95 for the remaining syringes. To cancel your order you must return either the original kit or the mouthpieces along with all unused syringes. You can mail this to:

    Professional Teeth Whitening
    51 E 4000 N Bldg 1
    Cedar City, UT 84720

    Upon receiving your return, we will cancel your order and you will not be charged $19.95 for the remaining syringes. If the product has not been returned within 30 days, you will be shipped 2 syringes each month for 3 months for the cost of $19.95 plus $4.95 shipping and handeling. If we can be of any help, please email us or give us a call. Thanks!

    Items that are Not Returnable

    britewhite.com does not accept returns of the following items:

    • Items that have been used by the customer.

    Exchanges

    If you received a faulty item and need to exchange, give us a call at 866-Go-White or email us at sales@britewhite.com.. If you would like to exchange an item for a different one, please return the original item and we will ship you another prouct of equal or lessor value.

    Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center.

    Terms of Use

    By accepting this product, you agree that you:

    • Will use the trays for the sole purpose of whitening your teeth.
    • Will not use the product if you are pregnant or nursing until you have consulted with your dentist.
    • Will take the impression yourself.
    • Don't have loose or decayed teeth.
    • Don't have loose crowns or periodontal problems (gum disease).
    • Will consult with your dentist prior to use & if you experience any problems while using this product.
    • Acknowledge that this will not whiten any dental work (crowns, veneers, cavities, bridges, etc.).
    • Acknowledge that employees/staff of PTW are not dentists.
    • Are not allergic to sodium fluoride, carbamide peroxide, glycerin,carbome, sodium hydroxide, flavor, hydrogen peroxide, ammonium, hydroxide, and silicone.
    • PTW only guarantees that which is in writing (no implied guarantees) and does not guarantee against tooth sensitivity, nor against trays that don't fit due to a bad impression.
    • Customer agrees that the total liability is limited to the amount of the product.


    • Privacy Policy
    • History of Professional Teeth Whitening

      Don't Take for Grant Buying Teeth Whitening Over the Counter

      Before there was Crest Whitening Strips or teeth whitening being sold in stores you could only buy teeth whitening in dentists’ office for $400 to $700.  The history of teeth whitening going from exclusively being sold in dentists office to being sold over the counter began with Professional Teeth Whitening in 1999. 

      Ryan and Dr. Ned Gregerson saw the growing demand for teeth whitening in Dr. Gregerson’s dental practice and strived to find a way to sell teeth whitening outside the dentist office.  After researching the laws, they found that the only law inhibiting the sale of teeth whitening outside of a dentist office was a law that states, ‘you are practicing dentistry without a license if you take an impression of someone else’s teeth’.  They concluded that by a customer taking their own impression that they would not be practicing dentistry without a license.  This conclusion would soon be tested by dentist and dental boards throughout the United States. 

      In September, 1999 Ryan and Ned Gregerson opened their first teeth whitening store in the Arizona Mills Mall with a simple business plan of selling the identical teeth whitening and teeth whitener dentists sell but for 1/3 the cost.  Little did they know that this simple business plan would cause such uproar within the dental community. 

      Dentists, who had a monopoly on teeth whitening, were charging $500 to $600 and wanted to protect this income stream.  Dentists would visit the Professional Teeth Whitening Store and tell Professional Teeth Whitening workers how unethical they were for selling teeth whitening outside of the dental office (when asked why it was unethical, the dentists could not reply with a viable answer).   Many of a time dentist would become so enraged that they would grab the teeth whitening product on display and throw it.    Some would become so enraged that they would not leave the Professional Teeth Whitening store and mall security would have to escort them from the mall. 

      The dental community did not stop there.  At the becking of the dentists, Nite White and Opalescence (companies that make teeth whitener), sent Professional Teeth Whitening cease and desist letters demanding that Professional Teeth Whitening stop selling their products or face legal consequences. 

      Due to the fact that this did not deter Professional Teeth Whitening, multiple dental boards tried to prosecute Professional Teeth Whitening for practicing dentistry without a license.   In November, 1999 Professional Teeth Whitening went before the Arizona Dental Board.  The dental board tried to prosecute Professional Teeth Whitening for practicing dentistry without a license Based on a law that states ‘you are practicing dentistry without a license if you take an impression of someone else’s teeth’. 

      The board that consisted of 10 dentists, 1 hygienist and 1 layman.  After hearing the argument that Professional Teeth Whitening was practicing dentistry without a license, the board voted.   All 10 dentists and 1 hygienist voted that Professional Teeth Whitening had violated this law and wanted the owners to be thrown in jail for 1 year and fined $350,000.  The only person that did not vote for this was the layman. 

      If it had been up to the dentists and hygienist, the history of teeth whitening would have stopped there and teeth whitening would still today be sold only in dental offices.  However the District Attorney interrupted the board and said he would not prosecute Professional Teeth Whitening because they had not violated this law and that Professional Teeth Whitening was not taking the impression of customer’s teeth, the patient was.  The dentist continued to argue that by the simple fact that Professional Teeth Whitening provided material to take an impression, they were inadvertently taking the impression.  Professional Teeth Whitening countered by saying that if this was the case, the manufactures of football mouthpieces were practicing dentistry without a license because they provided material for customers to take an impression of their teeth and if this was the case, the board should prosecute them, too. 

      As Professional Teeth Whitening grew from 1 store to stores throughout the United States, Professional Teeth Whitening went before the dental boards in these various states to argue that they were not practicing dentistry without a license and defended themselves successfully in 7 states (New York, Utah, Minnesota, Missouri, Arizona, Florida and California). 

      Not only was Professional Teeth Whitening being prosecuted, its founder Dr. Gregerson was too.  Prior to Dr. Gregerson’s involvement in Professional Teeth Whitening, he would travel to Chicago each month as a member of the ADA (American Dental Association) xxxx  board to formulate policy for the ADA and travel to Salt Lake City as the President of the Utah Dental Association.  Upon becoming involved with Professional Teeth Whitening, Dr. Gregerson’s colleagues in these boards asked him to resign in which he did. 

      A Couple of years after opening a store in the Arizona Mills,  Professional Teeth Whitening paved the way for other companies to begin selling teeth whitening in stores, companies like Proctor & Gamble (Crest Whitening Strips) and Colgate. 

      Professional Teeth Whitening has seen an industry that started out with yearly teeth whitening sells in the low millions evolve to an industry with teeth whitening sells in the billions.  As a pioneer in teeth whitening, Professional Teeth Whitening started out with a simple plan of ‘selling the identical teeth whitening and teeth whitener dentists sell but for 1/3 the cost’ and continues with this same simple concept today.    



    • Shipping & Delivery
    • PRIVACY POLICYblue line

      We always protect the confidentiality and privacy of our clients. We use the information we gather from our site to improve the service we provide. The following discloses the information-gathering and distribution practices for BRITEWHITE.COM and PROFESSIONAL TEETH WHITENING.

      Information Collection and Use

      PROFESSIONAL TEETH WHITENING is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

      Cookies

      PROFESSIONAL TEETH WHITENING does NOT use cookies on our web site. Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to nor control over these cookies.

      Electronic Newsletters

      PROFESSIONAL TEETH WHITENING gathers the email addresses of users who voluntarily Opt-in and subscribe to BPROFESSIONAL TEETH WHITENING'S e-newsletters. Users may remove themselves, opt-out, from this mailing list by sending an email with the message Unsubscribe in the subject line to sales@britewhite.com ..

      Log Files

      We use IP addresses to analyze trends, administer the site and to track users movement to better supply our visitors with the content they require. IP addresses are not linked to personally identifiable information.

      External Links

      This site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. PROFESSIONAL TEETH WHITENING and www.britewhite.com are not responsible for the privacy practices or the content of such websites.

      Notification of Changes

      If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. Users will always have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

      If you have any questions about this privacy statement, the practices of this site, or any experience while visiting this website, you can contact:

      Professional Teeth Whitening
      866-Go-White
      866-469-4483



    • Return Policy
    • Returns Policy Overview You may return new, unused items sold by www.britewhite.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item. Items that are Not Returnable britewhite.com does not accept returns of the following items: Items that have been used by the customer. Exchanges If you received a faulty item and need to exchange, give us a call at 866-Go-White or email us at sales@britewhite.com.. If you would like to exchange an item for a different one, please return the original item and we will ship you another prouct of equal or lessor value. Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center. Terms of Use By accepting this product, you agree that you: Will use the trays for the sole purpose of whitening your teeth. Will not use the product if you are pregnant or nursing until you have consulted with your dentist. Will take the impression yourself. Don't have loose or decayed teeth. Don't have loose crowns or periodontal problems (gum disease). Will consult with your dentist prior to use & if you experience any problems while using this product. Acknowledge that this will not whiten any dental work (crowns, veneers, cavities, bridges, etc.). Acknowledge that employees/staff of PTW are not dentists. Are not allergic to sodium fluoride, carbamide peroxide, glycerin,carbome, sodium hydroxide, flavor, hydrogen peroxide, ammonium, hydroxide, and silicone. PTW only guarantees that which is in writing (no implied guarantees) and does not guarantee against tooth sensitivity, nor against trays that don't fit due to a bad impression. Customer agrees that the total liability is limited to the amount of the product.